Streamlining Support Ticket Notifications in Laravel
Introduction
In our ongoing effort to enhance the performance and maintainability of our Laravel application, we tackled the complexity of our support ticket notification process. Previously, the system was cluttered with unnecessary configurations and queue settings that didn’t align with our streamlined project standards.
The Challenge
The core issue was that the SendSupportTicketNotifications job was set up with an email queue configuration, leading to additional overhead.