Introduction

In our continuous effort to improve user experience within the support system, we recognized the need for enabling users to communicate more effectively regarding their tickets. This led to the development of a reply functionality for support tickets, allowing users to provide additional context or updates directly related to their issues.

The Challenge

Previously, users could only submit support tickets, and any follow-up communication had to be conducted through

Introduction

Our platform's latest updates focus on enhancing security and accessibility. This is achieved through a series of critical fixes and improvements, ensuring a more robust and user-friendly experience.

Key Fixes and Improvements

• WCAG Violations: Removed focus ring override to comply with accessibility standards.
• reCAPTCHA Configuration: Fixed site key references for improved security.
• SEO Localization: Localized all SEO meta strings using translation helpers.

Introduction

Our application's Admin Panel has undergone a significant improvement with the introduction of dark mode. The new feature enhances the user interface experience for users who prefer a dark theme, aligning with project standards for UI customization and improving accessibility.

Development

To achieve this, we updated the AdminPanelProvider to enable dark mode by setting the darkMode option to true. The implementation involved modifying the AdminPanelProvider class to