Introduction

In our ongoing effort to improve incident reporting in our application, we've recently implemented a new classification for report reasons: CybersecurityLeak. This addition allows users to more accurately categorize potential security breaches when they submit reports, helping our team respond promptly and effectively.

The Challenge

Previously, the report reasons included

Introduction

In a recent update to our eCommerce platform, we faced an issue with handling stale Stripe customer IDs during the checkout process. When users referenced a deleted Stripe customer, our application would encounter errors that disrupted the checkout experience. To improve the user journey, we implemented a solution that gracefully handles this scenario.

The Challenge