Introduction

In our ongoing effort to improve incident reporting in our application, we've recently implemented a new classification for report reasons: CybersecurityLeak. This addition allows users to more accurately categorize potential security breaches when they submit reports, helping our team respond promptly and effectively.

The Challenge

Previously, the report reasons included

Introduction

In our continuous effort to improve user experience within the support system, we recognized the need for enabling users to communicate more effectively regarding their tickets. This led to the development of a reply functionality for support tickets, allowing users to provide additional context or updates directly related to their issues.

The Challenge

Introduction

Our team has been working on improving the GitHub service in our application. One of the key areas of focus was enhancing the date handling and introducing a notifications system.

The Challenge

The existing GitHub service had limitations in terms of date management and lacked a notifications system. This made it difficult to keep track of recent activities and notify users