Introduction

In our ongoing effort to enhance the performance and maintainability of our Laravel application, we tackled the complexity of our support ticket notification process. Previously, the system was cluttered with unnecessary configurations and queue settings that didn’t align with our streamlined project standards.

The Challenge

The core issue was that the SendSupportTicketNotifications job was set up with an email queue configuration, leading to additional overhead.

Introduction

In our ongoing efforts to improve application performance and user experience, we identified an issue with the GitHub synchronization process during user logins. Initially, the sync process was triggered during every login, leading to unnecessary load and performance degradation for returning users. Through diligent code review and collaborative efforts, we have now refactored the synchronization strategy to optimize performance significantly.

The Challenge